Master Services Agreement

This page summarises the PanGuard AI Master Services Agreement. The authoritative document is the PDF linked below. Checkout for any paid engagement requires Customer to accept this MSA.

Key terms at a glance

• Governing law: Delaware, USA
• Dispute resolution: AAA Commercial Arbitration, Wilmington Delaware
• Liability cap: fees paid in the prior 12 months
• IP ownership: PanGuard retains PanGuard Materials · Customer retains Customer Data · ATR remains MIT
• Confidentiality: mutual, reasonable care
• Data protection: governed by the DPA (/legal/dpa)
• Refunds: per the Refund Policy (/legal/refund)
• Sub-processors: list + 30-day change notice (/sub-processors)
• Security: SOC 2 Type 1 target 2026-10-01 (/legal/security)

Electronic acceptance

Customer's click of "I accept" at checkout, together with completion of payment, constitutes binding acceptance per MSA Section 13.9.

Related documents

• Data Processing Addendum (DPA)
• Sub-processors list
• Security whitepaper
• Refund Policy
• Migrator Pro SOW template
• Responsible Disclosure

Contact

Legal questions: [email protected]